PRIVACY POLICY
Effective Date: 30th April 2026
AMK Counseling ("we," "our," or "us") is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://www.amkcounseling.com/ or engage with our services.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
Scope of This Policy
This Privacy Policy applies to information collected through our website, online forms, email, phone, in-person interactions, and any related services provided by AMK Counseling.
This policy does not replace any separate Notice of Privacy Practices related to Protected Health Information (PHI), which may be provided in accordance with applicable healthcare laws.
Information We Collect
We may collect the following types of personal information:
Personal Identifiable Information
Name, email address, phone number, mailing address, and date of birth.
Health and Sensitive Information
Mental health history, treatment details, and other medical or psychological information provided voluntarily and necessary for services.
Payment and Billing Information
Insurance details, billing address, and payment-related information.
Technical and Usage Data
IP address, browser type, device information, pages visited, time spent on the website, and cookies.
Communication Data
Messages, inquiries, or feedback submitted through forms, email, or phone.
How We Use Your Information
We use your information to provide counseling services, schedule appointments, respond to inquiries, process payments and insurance claims, improve our services and website, communicate updates, ensure security, and comply with legal obligations.
How We Collect Information
We collect information directly from you, automatically through website technologies, from third-party service providers such as payment processors and insurance providers, and from healthcare professionals when relevant and authorized.
Sharing and Disclosure of Information
We do not sell your personal information. We may share your information with service providers assisting in operations, healthcare professionals involved in your care, legal authorities when required, or in connection with business transfers. We may also share information with your explicit consent.
All third parties are required to maintain confidentiality and use your information only for authorized purposes.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal and regulatory obligations. When no longer required, information is securely deleted or anonymized.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on applicable laws, you may have the right to access, correct, delete, or restrict the use of your personal information and withdraw consent where applicable. To exercise these rights, please contact us.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze performance, and improve services. You can manage cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
Children's Privacy
Our services are not intended for children under 13 without parental or guardian consent. We do not knowingly collect information from children without proper authorization.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact Information
AMK Counseling
Email: Info@AMKCounseling.com
Phone: 773-413-9523
Address:
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Ravenswood Clinic - 4621 N Ravenswood, Chicago, IL 60640
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Lincoln Park Clinic - 2000 N Racine, Suite 3300, Chicago, IL 60614
If you have any questions or concerns regarding this Privacy Policy, please contact us using the information above.